Parent / Guardian Intake Packet
Initial information packet to begin transportation services and document rider needs.
Forms & Resources
Built on Professional Standards
Covered Journey Transportation Co. operates with established policies, transportation agreements, privacy practices, intake procedures, provider partnerships, and safety standards designed to support reliable, person-centered transportation services.
Our documentation reflects our commitment to transparency, accountability, family communication, and quality service.
Everything You Need to Get Started
We believe families, caregivers, providers, and support coordinators should have easy access to the information they need before services begin.
Family & Client Forms
7 DocumentsTransportation Services Agreement
Outlines the scope, schedule, and expectations between Covered Journey and the family.
Emergency Contact Form
Authorized emergency contacts and notification preferences for the rider.
Medical & Behavioral Information Form
Documentation of medical needs, behavioral considerations, and supportive strategies.
Authorized Pickup & Release Form
Designates individuals authorized to receive the rider at drop-off locations.
Transportation Consent & Acknowledgment Form
Family or guardian consent required prior to beginning transportation services.
Family Welcome Packet
Overview of services, communication practices, and what to expect on day one.
Policies & Safety
7 DocumentsClient Transportation Handbook
A complete reference covering policies, expectations, and day-to-day procedures.
Privacy & Confidentiality Policy
HIPAA-inspired policy describing how rider and family information is collected, stored, and protected.
Service Suspension & Termination Policy
Conditions under which transportation services may be paused or ended.
Family Communication Policy
How and when we communicate updates, schedule changes, and incidents with families.
Incident Report Form
Standardized form used to document and respond to incidents during transportation.
Driver Vehicle Inspection Form
Daily vehicle inspection checklist used to maintain safety and reliability standards.
Provider & Program Resources
5 DocumentsDay Program Transportation Agreement
Agreement template for ongoing transportation partnerships with day programs.
Provider Referral Agreement
Referral structure for support coordinators and partner provider agencies.
Monthly Service Authorization Form
Recurring authorization form used to confirm monthly service levels.
Daily Transportation Log
Daily ride log used to document trips, times, and operational notes.
Provider Resource Materials
Reference materials supporting provider coordination and quality assurance.
Coming Soon